Shipping policy
# Shipping Policy
**Last updated:** June 30, 2026
This Shipping Policy outlines the shipping terms and procedures for products purchased through **www.scuderia21.com**.
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# 1. Shipping Destinations
Scuderia21 Lab ships throughout Italy and to most countries within the European Union.
Shipping to non-EU countries is available only for destinations enabled during checkout.
If your country is not listed among the available shipping destinations, please contact us at **info@scuderia21.com** to check whether a custom shipping solution can be arranged.
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# 2. Order Processing
Orders are processed only after payment has been successfully confirmed.
For products in stock, orders are generally prepared within **2–5 business days**.
For made-to-order, customized or temporarily unavailable products, production and order processing may take up to **6 weeks**.
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# 3. Delivery Times
Once the order has been handed over to the carrier, delivery times depend on the destination.
Estimated delivery times are:
- **Italy:** 1–3 business days;
- **European Union:** 3–7 business days;
- **Non-EU countries:** delivery times vary depending on the destination and customs clearance procedures.
All delivery times are estimates only and do not constitute a guaranteed delivery date.
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# 4. Delays
Should delays occur due to circumstances beyond the control of Scuderia21 Lab, including but not limited to:
- supplier delays;
- manufacturing delays;
- temporary material shortages;
- logistics or transportation issues;
- strikes;
- customs inspections;
- force majeure events;
the customer will be promptly informed by email.
Such delays do not entitle the customer to compensation or damages.
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# 5. Shipping Costs
Shipping costs are calculated automatically during checkout based on the destination country.
The final shipping cost is always displayed before the order is confirmed.
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# 6. Customs Duties and Import Taxes
For orders shipped outside the European Union, any customs duties, import VAT, local taxes, customs clearance fees or other import charges are the sole responsibility of the customer.
Scuderia21 Lab shall not be held responsible for any additional costs imposed by the customs authorities or other government agencies of the destination country.
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# 7. Delivery Inspection
Upon delivery, customers are encouraged to verify:
- the integrity of the package;
- the absence of visible shipping damage;
- that the received products match the order placed.
Any issues must be reported within **48 hours** of delivery by providing photographs of both the packaging and the product.
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# 8. Failed Delivery
If delivery cannot be completed due to an incorrect address, recipient absence, failure to collect the shipment or any other reason attributable to the customer, any storage, redelivery or return shipping costs shall be borne by the customer.
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# 9. Contact
For any questions regarding shipping, please contact us at:
**Email:** info@scuderia21.com
Our team will be happy to assist you before and after your purchase.